Privacy Disclosure Policy

Protecting your privacy is important to Downers Grove National Bank and our employees. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all Downers Grove National Bank employees for collection, use, retention, and security of nonpublic personal information.

What Information We Collect
We may collect "nonpublic personal information" about you from:

• information we receive from you on applications or other loan account forms;    
• information about your transaction with us or others;                                          
• information we receive from third parties such as credit bureaus.      

"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history and overdraft history.  

What Information We Disclose                                
We are permitted under law to disclose nonpublic personal information about you to other third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas, and to credit bureaus. We do not disclose any nonpublic personal information about you to anyone, except as permitted by law.

If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

Our Security Procedures
We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. Employees who violate these standards will be subject to disciplinary measures. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information. 

Web Policy
Our servers collect standard nondescriptive information about visits to our site, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage. We do not collect personal identifying information about visitors to our site. Visitors to our site may elect to provide us with personal information via e-mail (such as name and address). This information will only be used by us to communicate with you. It is not disseminated or sold to third parties. Non-encrypted Internet e-mail is not secure. Downers Grove National Bank e-mail addresses are provided for information inquiries of non-sensitive and non-confidential nature.

Downers Grove National Bank is committed to protecting your privacy. If you have any questions concerning our Privacy disclosure or how we protect your confidential information, please call (630) 968-6300 or e-mail us at marketing@dgnb.com.

Complaints about this site should be directed to:

Downers Grove National Bank
Marketing Department
5140 Main Street
Downers Grove, IL 60515

Or email us at: marketing@dgnb.com